Tamarind, Mayfair

Nestled in a basement in Mayfair, London, Tamarind has built an enviable reputation for high quality food, superlative service, and an excellent choice of wines. Described by Time Out as 'dignified and luxurious' the restaurant attracts the more discerning diner for it lunch and dinner menus.

The restaurant wanted to develop its lunch-time business by introducing an integrated loyalty scheme that would incentivise and reward returning customers.

"We needed to implement a loyalty scheme to boost lunchtime trade.The installation of the PointOne EPoS Solution has been a complete success and the performance of the system has far exceeded any system that we have had in the past." General Manager Jespal Soor

Tamarind selected pointOne EPoS becuase it was designed specifically to meet the needs of the restraurant business and delivered the following benefits, including; a 'Branded' loyalty scheme has improved lunch time covers, it reduced 'Cashing-up' time reduced to just 10 minutes, complimentary food and drinks could be added to the  till and then tracked by customer/table account explaining why they were given and prices could be changed or daily revenues checked froma remote location.

The Crown @ Whitebrook

The Crown at Whitebrook is a Michelin star restaurant with rooms. With celebrated Welsh Chef James Sommerin, the restaurant boasts a modern British menu with classical French disciplines, and its philosophy is a 'Total Dining Experience'.

Slow manual business processes and limited access to real time information was hampering the restaurant's growth

To remedy this situation and complement the restaurant's Michelin star status, The restaurant decided to invest in a new EPoS (electronic point of sale) solution from pointOne EPoS.

The result: Improved customer service, tighter stock control, better access to critical business information and improved staff management.

"We would have no hesitation is recommending pointOne EPoS to other hospitality operators, it's the perfect system for a busy restaurant and really complements our business".

Beth Jones, Reception Manager, The Crown at Whitebrook

La Porchetta Group

La Porchetta Pizzerias are family run restaurant business and serve authentic freshly prepared Pizzas, made in the traditional Italian style.The five restaurants are located in Clerkenwell, Camden, Islington, Holborn and Finsbury Park.

La Porchetta were keen to improve their ability to serve more customers more often, and reduce the errors caused by hand written orders. The restaurant selected pointOne as it was easy to use, yet had a wealth of spohisticated features, such as stock control and remote access.

Waiting staff now key food orders into a pointOne EPoS terminal which are then automatically sent through to the kitchen for processing. Once the customer has finished their meal, all food items and drinks are allocated to their bill and printed.  There is also a facility to split bills, which is a useful feature for large parties.

The benefits pointOne delivered to La Porchetta include:

• Increased revenues at their five restaurants
• Improved stock control
• The ability to manage the restaurants from one location - including updating prices and menus
• The ability to implement a lyalty schem to encourage repeat business.