Are you thinking that your EPoS is a bit behind the times in terms of operational efficiency, integration capability and maximising revenue? Thanks to a recent survey of restaurant operators by Starfleet Research, here are 5 reasons why you may want to consider that upgrade:
-
72% of QSR and casual dining restaurants felt that their revenue performance improved significantly after upgrading to a next-generation POS.
-
91% of operators ‘agreed’ or ‘strongly agreed’ that tech integration was a key success factor to their business. Taking advantage of personalisation via loyalty and CRM applications both improves the customer experience and can boost individual spend per head with tailored offers.
-
Operators felt that using a workforce management software that integrated with their upgraded EPoS typically reduced labour costs by up to 5%.
-
78% felt the main driver for upgrading their EPoS was to take advantage of mobile POS solutions like tableside ordering with tablets.
-
Reporting features are essential to maximise ROI and those offered by multi-functional EPoS solutions are both advanced and fully customisable.