5 reasons that restaurant operators cite for upgrading their EPoS solution


Are you thinking that your EPoS is a bit behind the times in terms of operational efficiency, integration capability and maximising revenue? Thanks to a recent survey of restaurant operators by Starfleet Research, here are 5 reasons why you may want to consider that upgrade:

  1. 72% of QSR and casual dining restaurants felt that their revenue performance improved significantly after upgrading to a next-generation POS.
  2. 91% of operators ‘agreed’ or ‘strongly agreed’ that tech integration was a key success factor to their business. Taking advantage of personalisation via loyalty and CRM applications both improves the customer experience and can boost individual spend per head with tailored offers.
  3. Operators felt that using a workforce management software that integrated with their upgraded EPoS typically reduced labour costs by up to 5%.
  4. 78% felt the main driver for upgrading their EPoS was to take advantage of mobile POS solutions like tableside ordering with tablets.
  5. Reporting features are essential to maximise ROI and those offered by multi-functional EPoS solutions are both advanced and fully customisable.

For more information on upgrading your EPoS, check out our e-Guide on open integration EPoS systems: Is your EPoS system open for business?: How open integration can drive operational efficiency, increase revenue and enhance your customer’s experience


To download your FREE copy of the report CLICK HERE