pointOne a leading supplier of EPoS (electronic point of sale) technology has equipped Bloomsbury Bowling, one of the UK's key venues for US style ten-pin bowling, with a new EPoS solution.
Despite the recession, Bloomsbury Bowling is busier than ever, but in order to control and maintain its growth it needed far better access to its business information. Financial Director at Bloomsbury, Mark Walton explains, "In our business, accurate business information is critical to our profitability. As we planned to open more venues this requirement became even more important because we needed to centralise our operation and consolidate all our intelligence including, stock, sales performance, accounts information and staffing levels and manage it from a single location."
Bloomsbury now operates four bowling alleys in London and Bristol, with three of these opening since the adoption of pointOne EPoS.
Mark Walton comments on the impact of the new system "We are very pleased with the system and quite frankly without it we would not have been able to expand our operation as efficiently as we have done. The Head Office module integrates with stock control which means that we have 'real-time' access to business critical information for all our venues. In a tough economic climate this level of control can be the difference between success and failure".
Bloomsbury also takes bookings for its alleys in advance, which caused some accounting issues for the company as Walton explains, "Taking deposits at the time of booking was essential to ensure that we maximised the capacity of our alleys, however we needed a system that would allow us to make the booking, bank the deposit, but not account for the money until the full amount was paid. This was important to reduce accounting errors that could occur when bookings were not completed. Our previous system was not able to do this, which caused us a lot of accounting reconciliation headaches."
Using pointOne EPoS Bloomsbury Bowling has realised the following benefits:
- Real time information from all their sites from a single web browser
- Ability to manage EPoS product pricing and EPoS settings, even when in use onsite
- Remote employee management
- Ability to ‘message’ staff on each site
- Manage sales mix and financial data across single or multiple sites
- Manage stock control remotely such as ingredients, recipes, reports
- Use pointOne Alerts - to get real time emails/texts on key EPoS events.