Customer engagement platform Como has started a strategic partnership with Electronic Point of Sale (EPoS) company pointOne, to provide data-driven tools for retailers and restaurants.
The partnership will enable bricks and mortar businesses to adapt technologies usually used by online giants to better know their customers and offer them personalised experiences. By combining pointOne’s EPoS solutions with Como’s personalisation tools, restaurants will be able to focus on processing orders quickly and grow customer visits and spend.
The agreement is part of Como’s strategy to strengthen its collaboration with EPoS companies, allowing them to become full-service providers and improving their value proposition.
Dan Cohen, UK managing director at Como, said: “By partnering with pointOne we are able to help manage and reward customers and ensure that the interaction with tech is as simple and effective as possible, whilst ensuring the futures of these businesses that form the backbone of our high streets.”
Steven Rolfe, managing director at pointOne - whose clients include El Mexicana, Coffee Republic, Tossed and Mosaic Pub Company - added: “The partnership allows us to provide an end-to-end solution to our customers and to help them strive in the hugely competitive high street environment.”