Where will your business be in 2020? The changing face of the British dining market

The restaurant industry is facing mass disruption like never before. Technological driven consumer change, the need for speed, convenience and choice, along with market disruption and the development of AI, radical change is rippling through the restaurant sector.

new report reveals, quick serve and casual dining restaurateurs are faced with new challenges and often a program of restructuring and investment, if they are going to stay competitive and meet the dizzy heights of new customer expectations.

According to Nielsen Harrap Senior Manager, Customer & Channel Analytics Casual Dining Lead, Deloitte: Consumers want to dine on their terms. In light of the current pressures facing the casual dining sector, it’s essential that operators optimise location, occasion and channel in a connected and authentic way.

With Deliveroo’s entrance into the “Dark Kitchen” last year, rising operating costs and uncertain economic and political future, it’s a time to re-think how we do things to survive a very changing and competitive landscape.

This year saw the number of restaurants in the UK fall for the first time in eight years as sales stagnate and costs rise. On average, two restaurants a week closed in the year to the end of March 2018, including casual dining chains, as well as upmarket and independent establishments, according to analysts CDA and corporate advisory firm Alix Partners.

Are we really doing enough to satisfy the all-important Millennials and Generation Z customer’s hunger for the need for speed, convenience and choice? And how does EPoS as an intelligent data hub play a critical role in serving our customers better, reducing cost and streamlining the order to delivery operation?

From traditional till, mobile PoS table ordering to the self-serve Kiosk, what EPoS solution is best for you to drive revenue and stay ahead of the competition?

With so many changes taking place and competition at an all-time high, many restaurateurs are asking themselves, “Is my EPoS still up to the job?”

 A new e-guide, produced by pointOne,  “Driving Success in an Era of Competition and Consumer Change. Till, Tablet to Kiosk. The Restaurateurs Guide To the Right Decision 2019 & Beyond” is aimed at helping businesses to understand market trends, new technology and guidance on the best EPoS solution for their needs and customers.

 Free to download, the e-Guide looks at:

  • Is Your EPoS still up to the Job?
  • Is your EPoS Gen Z Ready?
  • Top 5 Challenges
  • The Drive for Operational Efficiency,
  • Customer Experience and Increased Revenue
  • Rise of the Cashless Kiosk
  • 14 Questions to Ask Yourself
  • Millennials and Gen Z Hungry for Self-Serve
  • The Pros and Cons of a Kiosk & Cashless restaurant
  • What The Right EPoS can do for You
  • Should You Expect More?
  • From Your EPoS?
  • 10 Essential EPoS Features for QSR and Casual Dining

 To get your free copy CLICK HERE